Maximizing Your Efficiency: Analyzing Order Status with ReadyCMS

The Order History Dashboard

The order fulfillment dashboard in ReadyCMS is designed to provide businesses with a comprehensive view of their fulfillment process. By providing data on key metrics such as fulfillment time, completion time, and order status, the dashboard enables businesses to track and analyze their performance and identify areas for improvement.

An example on the dashboard:

You can find the Dashboard under Shop > Insights > Order History

Fulfillment Time

One of the key benefits of the order fulfillment dashboard is that it provides businesses with accurate and timely data on their fulfillment times. By tracking the average fulfillment time over the last 30 days, the last 365 days, and the total fulfillment time, businesses can identify trends and patterns in their fulfillment process and take action to optimize their operations accordingly.

Completion Time

Another benefit of the dashboard is that it provides data on the completion time of orders. This enables businesses to track the progress of orders from placement to completion and ensure that orders are being completed within a reasonable timeframe.

Order Status

In addition to fulfillment and completion times, the dashboard also provides data on the status of orders. By tracking the breakdown of orders by status over the last 30 days, the last 365 days, and the total, businesses can identify patterns in their orders and take action to optimize their fulfillment process.

Benefits of the Dashboard

Overall, the order fulfillment dashboard in ReadyCMS provides businesses with a powerful tool to manage their order fulfillment process. By tracking and analyzing the key metrics provided on the dashboard, businesses can identify areas for improvement and optimize their operations to deliver a better customer experience.

Good fulfillment times:

• Generally, a good fulfillment time is one that is faster than your competitors. Customers expect to receive their orders quickly, so the faster you can fulfill their orders, the more satisfied they will be.
• A good fulfillment time can also depend on the type of product you're selling. For example, if you're selling perishable items or time-sensitive products (such as event tickets), you may need to have a faster fulfillment time to ensure that the product is still useful when it arrives.
• Another factor that can influence what is considered a good fulfillment time is the expectations that you set with your customers. If you make it clear that your standard fulfillment time is 5-7 business days, for example, customers are less likely to be disappointed if their order takes that long to arrive.

Bad fulfillment times:

• A bad fulfillment time is one that is longer than what customers expect or longer than what your competitors are offering. If your fulfillment time is too long, customers may become frustrated and choose to shop elsewhere.
• A bad fulfillment time can also lead to negative reviews and damage your reputation. Customers who receive their orders late may leave negative feedback or complain to others about their experience, which can discourage potential customers from shopping with you.
• If your fulfillment time is consistently longer than what you're advertising, this can also lead to distrust from customers. They may feel that they can't rely on you to fulfill their orders in a timely manner and choose to shop elsewhere.

If you're an ecommerce business owner looking for a CMS that can help you manage your order fulfillment process more effectively, then ReadyCMS is the right choice for you. With its powerful order fulfillment dashboard and range of other features, ReadyCMS can help you take your ecommerce business to the next level.