📢 What's New: Version 3.0.33 is now live! Check out the latest changelog for feature updates and improvements.


We are excited to introduce ReadyCMS Version 3.0.32, packed with new features and updates aimed at enhancing your experience with our platform.

What's new?

New support page — AI-assisted support page

We're thrilled to introduce a major enhancement to our customer support experience — the AI Support Assistant.

  • Comprehensive knowledge base: Our AI assistant is not just any chatbot. It has been trained with access to all our resources – including blogs, changelogs, detailed help documentation, and the entire ReadyCMS website content. This means it can provide answers that are both accurate and contextually relevant.
  • Instant, 24/7 assistance: The AI is available round-the-clock, ready to assist you at any moment. Whether you have a question late at night or early in the morning, our AI assistant is just a few clicks away.
  • Accessible everywhere: Convenience is key, so we've integrated the AI Support Assistant both within the admin dashboard and on our public website. This ensures you can access help wherever you are on our platform.
  • User-friendly and interactive: Engaging with our AI assistant is as easy as chatting with a friend. Its user-friendly interface allows for a smooth and intuitive interaction, making it easier than ever to find the answers you need.

ReadyCMS AI assistant support page

Some status updates

We have added new edit order status updates and enhanced export features:

  • Pending: To enhance the flexibility and precision in order tracking, we've introduced the 'Pending' status.

    • This new status bridges the gap between the initial stages of an order and its active processing.
    • It's especially useful for orders that are initiated but are awaiting further actions like customer confirmations, internal reviews, or prerequisite steps before moving to 'Processing' or 'Pending payment'.

      ReadyCMS the list of order statuses with both old and new
  • Preparing for shipping: We've refined our order processing workflow with the 'Preparing for shipping' status.

    • This status is applied to orders that have moved beyond the processing phase and are in the final stages of preparation before dispatch.
    • It covers essential tasks such as printing shipping labels, finalizing packaging, and ensuring that products are ready for shipment.
    • The status is also tracked on your e-commerce dashboard, providing valuable insights into the shipping process.

  • Export & Export with items: Understanding the need for efficient data management and reporting, we've added powerful export capabilities to ReadyCMS. Users can now export order details directly from the platform, facilitating easier data analysis, reporting, and record-keeping.

    • Export: This option allows for the export of basic order information, ideal for quick overviews or when detailed item data isn't required.
    • Export with items: For a more comprehensive data set, this option includes individual item details within each order, perfect for in-depth analysis or inventory tracking.

 

 ➡️ We hope you enjoy these enhancements! If you have any questions or feedback, don't hesitate to reach out to us.

 


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Note: This changelog is for informational purposes only. For a comprehensive overview of all updates and features in ReadyCMS, please refer to the official documentation.

 


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