WhatsApp notifier for ReadyCMS

WhatsApp notifier for ReadyCMS

WhatsApp notifier connects ReadyCMS to the WhatsApp Cloud API, enabling businesses to send important order notifications via one of the world’s most widely used communication channels.

Once connected, the plugin can automatically send WhatsApp notifications when a new order is created or when an order fails. This helps businesses keep customers informed through a channel they already use and regularly check.

WhatsApp notifier is especially useful in markets where WhatsApp is the preferred method of communication between businesses and customers.

Key benefits

• Communicate through a familiar channel

  Deliver important order information directly through WhatsApp.

• Automate order notifications

  Send notifications automatically when new or failed orders are recorded in ReadyCMS.

• Improve customer communication

  Keep customers informed without relying exclusively on email or SMS.

• Respond faster to failed orders

  Notify customers when an order is unsuccessful so they can take the necessary next step.

• Connect through the official WhatsApp Cloud API

  Integrate ReadyCMS with WhatsApp using Meta’s official cloud-based API.

WhatsApp notifier acts as a connection between ReadyCMS and the WhatsApp Cloud API. After the integration is configured, ReadyCMS can automatically send notifications for supported order events.

Guide

1. Set up WhatsApp Cloud API access

   Prepare the required WhatsApp Cloud API account and connection details.

2. Open the plugin settings

   Go to the WhatsApp Notifier plugin inside your ReadyCMS Admin.

3. Connect the integration

   Enter the required WhatsApp Cloud API credentials in the plugin settings.

4. Configure new order notifications

   Enable notifications that should be sent when a new order is created.

5. Configure failed order notifications

   Enable notifications for orders that were not completed successfully.

6. Save the configuration

   Save the plugin settings.

7. Activate the plugin

   Click the Activate button after saving.

8. Send notifications automatically

   When a supported order event occurs and a valid recipient phone number is available, ReadyCMS sends the corresponding notification through WhatsApp.

Q1: What does the WhatsApp Notifier plugin do?

A1: WhatsApp Notifier sends WhatsApp notifications from ReadyCMS when a new order is created or when an order fails.

Q2: Which WhatsApp integration does the plugin use?

A2: The plugin connects ReadyCMS with the WhatsApp Cloud API.

Q3: Which order events are supported?

A3: The plugin supports notifications for new orders and failed orders.

Q4: Is WhatsApp Notifier intended for customer communication?

A4: Yes. The plugin is designed for direct order-related communication with customers through WhatsApp.

Q5: Does the plugin replace email notifications?

A5: Not necessarily. WhatsApp Notifier can be used alongside email, SMS, and other communication channels available in your ReadyCMS setup.

Q6: What information is required to send a notification?

A6: The integration must be correctly connected to the WhatsApp Cloud API, and the order must contain a valid phone number that can receive WhatsApp messages.

Q7: Who is this plugin best suited for?

A7: It is particularly useful for businesses operating in regions where customers prefer WhatsApp over email or other communication channels.